Representative, Inside Sales

Durham, North Carolina
Depends on Experience 
Full Time
7:30AM-4:00PM M-F

LC Industries, a multi-site manufacturing, distribution, retail and E-Commerce Company, is seeking an Inside Sales Representative to join our team.

DESCRIPTION:  Conduct sales calls to current and potential customers.  Perform customer liaison duties i.e., maintaining continual contact with current customers to ensure continual sales.  Communicate promotions, sales, and incentives to build additional sales with current customers.  Relay potential or current client issues to VP Sales.

  • Responsible for growing sales for specific named accounts.
  • Responsible for introducing new products to named accounts.
  • Act proactively to create opportunities for new business with existing customers.
  • Apply prospecting and sales methodologies to identify and connect with qualified customers through cold calling.
  • Work collaboratively with Sales to determine when/how new products or promotions should be introduced.
  • Implementing varying sales techniques as needed.
  • Develop and manage reports on sales data.
  • Maintain a strong, measurable level of customer satisfaction.
  • Responsible for creating quotes from customers specifications.
  • Troubleshooting issues through internal departments to create positive outcomes.
  • Maintain continual communication with VP Sales and Customer Service as to customer satisfaction level.
  • Order look-up and entry if needed.
  • Calling current customers to measure customer satisfaction and keep lines of communication open for further sale opportunities.
  • Other duties as assigned

QUALIFICATIONS: 1 to 3 years of experience in customer service and inside sales.  Associates degree in Communications or Marketing, a plus.  Working knowledge of Microsoft Word, Excel and Outlook.

NO Phone Calls Please

Apply online at:

LC Industries is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.